The primary problem that needed to be solved when I approached this project was how to greatly simplify all of the info and functionality available to the users. The majority of the users were already known to be less tech-savvy than the average American and so would need a user interface that would be very clear and to-the-point.
I prototyped both the mobile and desktop user-flows using Adobe XD, allowing the client to get a great feel for the designs before going into development.
